Getting Help

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Getting Help

Sometimes questions arise as to whom to contact about a certain issue and where.  Use the information below to guide you in seeking answers to your questions.

For general questions about the course content and activities...

If you have any questions about the course content or activities, at any point in the course, please post them to our Help Discussion Forum in Canvas. That way, everyone can benefit from seeing the question and the answer! That forum will be checked at least once per day, Monday through Friday and once a day on weekends. While you are there, feel free to post your own responses if you, too, are able to help out a classmate!

For questions of a personal nature...

If you have a question that you would prefer not to share with the rest of the class, such as about your grade, you are welcome to contact your faculty member via email through the course management system anytime. We guarantee a response within 24 hours.

For technical assistance contact the World Campus Help Desk if you are a World Campus student or the ITS Help Desk if you aren't.