Access to a reliable Internet connection is required for this course. A problem with your Internet access may not be used as an excuse for late, missing, or incomplete coursework. If you experience problems with your Internet connection while working on this course, it is your responsibility to find an alternative Internet access point, such as a public library or wifi hotspot.
Before you begin working through the course content, you need to make sure the computer you are using is configured properly for the multimedia that you will encounter. Below are the specifications and tests to help make sure everything is in working order.
This site is considered a secure website which means that your connection is encrypted. We do, however, link to content that isn't necessarily encrypted. This is called mixed content. By default, mixed content is blocked in Internet Explorer, Firefox, and Chrome. This may result in a blank page or a message saying that only secure content is displayed. Follow the directions below to view the mixed content.
Click the shield icon to the left of the address bar.
In the pop-up window, click the down arrow next to "Keep Blocking" and select "Disable Protection on This Page".
Click the shield icon to the right of the address bar.
In the icon dialog box, click "Load anyway".
Scroll to the bottom of the screen and click "Show all content".
We have Quicktime video material in many of the lessons in this course. Chances are pretty good that you already use a Web browser that is configured to open up a Quicktime movie, but, to be safe, here are some "test" files that you should try out now to make sure you won't have problems later in the course. If these files run smoothly for you, then you're ready to go. If you can't get one or any of the files below to play on your computer, then please refer to the steps at the bottom of this page to troubleshoot your problem.
"Energy Use"—This link will take you to Teachers' Domain, a great Web site containing free instructional resources from NOVA and other PBS programming. (This clip is admittedly outdated - note the use of an actual chalkboard - but still relevant!)
Having trouble? Troubleshooting tips...
Step 1: Install a New Plugin. If you are not able to play the files, start by installing (or re-installing) the Quicktime plug-ins. The links here will take you to the respective download site (and their accompanying directions).
Step 2: Request Help. If you still have not had any success, then it's time for you to contact the World Campus Help Desk. It is in your own best interest to be as specific as you possibly can. Vague descriptions of a problem only delay assistance. Try to include information such as:
- Indicate the specific course page, quiz question, etc., you were on, what you attempted to do when that failed, and the exact language of any error message displayed on your screen.
- The date and time when your problem occurred.
- Any other pertinent information (does the problem happen consistently and always in the same way, etc.).