Course Questions
Any questions and concerns regarding the course and the course website (not Canvas) should be directed to the instructor. The instructor's contact information can be accessed in the Syllabus or under the Resources tab.
Reporting Technical Problems
If you experience technology problems with Canvas please contact the World Campus Help Desk.
It is in your own best interest to be as specific as you possibly can. Vague descriptions of a problem only delay assistance. Include information such as:
- indication of the specific course page, quiz question, etc. you were on, what you attempted to do when that failed, and the exact language of any error message displayed on your screen;
- the date and time when your problem occurred;
- any other pertinent information (does the problem happen consistently and always in the same way, etc.).
A member of the World Campus Help Desk will be in contact to assist you.
Note:
All official administrative communications from the Penn State World Campus are sent to students' Penn State email accounts. Be sure to check your Penn State account regularly or forward your Penn State email to your preferred email account so you don't miss any important information.