GEOG 850
Location Intelligence for Business

1.1 Introduction to Location Intelligence

PrintPrint

Today’s location-based situations or problems are complex and the information decision makers need is often obscured in their organization’s Big Data. There may be a quick, apparent solution found in an organization’s operating agreement, checklists, or previous decisions. Yet, tough business problems benefit from a systematic approach.

Location intelligence starts with a question. What location-based challenge or opportunity is my organization trying to solve? An American inventor and businessman, Charles Kettering, may have been the first to note that a problem clearly stated is a problem already half solved. Most business data connects physical locations, dates, and times—linking business operations to place and time.

Geospatial analysts ground themselves in the problem. Then, through effective research and applications of geospatial science, analysts uncover patterns in data that link observations, hypotheses, and information to a solution. Understanding a scientific method of study or workflow method of analysis is foundational to examining and solving complex problems.

GEOG 850 focuses activities on location intelligence for business, dealing with sectors of an economy, business principles, location-based problem solving, risk assessment, and digital technology to enhance location analytics. This is not just about omni-channel marketing using smart phones. So, throughout the course reflect on how the process, technology, and output of location intelligence apply to all facets of business, e.g. developing strategies, local to global operations, manufacturing, even recycling and waste management, sales force alignments, and communications.

In a 2010 text Why 'Where' Matters: Understanding and Profiting from GPS, GIS, and Remote Sensing, Bob Ryerson and Stan Aronoff, welcome readers to the new economic era - the GeoEconomy.

The GeoEconomy is how we define the economy that is increasingly being driven by, and dependent on, geospatial  or geographic information - inofrmation that is tied to or linked to a geographic location. This location based information is termed geospatial or geographic information or geo-information. In some significant ways the GeoEconomy is a throw-back to prehistoric time when individual and societal survival depended on them having a thorough understanding of the geography of the places in which they lived. However, in the past much of the geographic advantage was based on what we call geo-luck - those in ancient times that happened to have the advantage of being located close to water and good soil, or who had an easily defended home were lucky - those that did not, died or lived so close to the subsistence level that they could not develop more advanced civilizations.

Simply put: today those who "get it," those who understand the GeoEconomy and how to use it to their advantage, will do well. Those who do not will, as our ancestors did, depend on geo-luck. Luck, geo or otherwise, like hope, is not a strategy.

However, today individuals, businesses, and governments at all levels can now make geodecisions based on better information that is more easily accessible than at any time in history. Not only do we all have access to the data, we also have ready access to low or no cost tools that enable the non-specialist to use that data. Anyone capable of accessing  and using the Intenet can access and use geospatial information relevant to themselves, their community, business, country, or the global environment.

The authors outline a series of typical business questions corporations will ask relating location, geospatial technology, and information. Geospatial data scientists follow the scientific process and organized analysis methods to prepare geospatial data for use in business decision making. Reflexive inspection of an organization offers an insight to business questions from many categories to include marketing, resource management, consulting, or risk management. The objective of this course is to teach and reinforce critical thinking in geospatial business contexts; not to train graduate students on a particular location intelligence platform.

Contemporary professional journals include new references of location intelligence using various types of information and analysis methods, e.g. crowdsourcing, human geography, visual analystics, forecasting, geospatial modeling, risk assessment, sustainability, and decision making. As an introduction to Location Intelligence for Business, we offer an insight to business sectors and career fields relating to Location Intelligence:

  • Geospatial Intelligence (GEOINT)
  • Geo-Marketing
  • Urban Planning
  • Environmental Concerns and Sustainability
  • Cartography and Webmap Design
  • Real Estate Management
  • Remote Sensing
  • Business Analysis
  • Consumer to Customer Digital Transformation

Former Penn State student—now instructor—Rob Williams shares his Capstone work. Enjoy and process the presentation.

Site Location Analysis for a New Metropolitan Airfield (length 10:32)
Click here for a transcript of the video.

Hi, I'm Rob Williams from Penn State. I'm going to demonstrate how to use geospatial intelligence for a business problem. In this case, where to locate a new metropolitan airfield where we want it, say near a business center, and not where the airports are today. So the analytical problem is, what's the location within an urban area to put a new air service that doesn't need a runway? And I'll talk about that runway in a second. But as I looked through this problem, I discovered that I had to amend the problem statement. Instead of location, I really need to address places. And the place includes where are the people, what are they doing, what's happening in that region? And not just the downtown urban area, but the entire metropolitan region. I also saw that looking at airline service was too narrow. And what really is important is the entire air transportation system, both the private sector and the public sector, and this is now our problem. So what are these aircraft that we're talking about? These are vertical takeoff and landing aircraft. The ones on the left, you can see, are familiar to us. Traditional helicopters, either the small executive class or the larger transport class for people or cargo. And there's a new class of aircraft that could be coming in the future, tilt rotors, which take off and land like a helicopter vertically. But as you can see in the upper picture, the rotors tilt forward and the airplane can fly like a commuter at high speeds. So the opportunity here is, where can we locate these vertical take off and landing aircraft, in urban areas, that adds to the economic wealth of an area? These could be either in downtown areas like the Manhattan heliport you see in the center or maybe out on a ring-road like the Hotel Vertiport located on the right. We're going to look at the benefits to the economic development both from the traveler's standpoint as well as the community and the economic benefits. There's also costs for this kind of service, either environmental, noise, safety, and the cost of infrastructure. But for this particular problem, we're only going to focus on the benefits, using our GIS methods. The value then would be what's the value to a traveler, either by shortening their travel distance on the ground, making it more convenient, there's also benefits to the business trade areas, and finally, the overall economic activity. These can all be evaluated using Geospatial Intelligence methods. The specific methods we use are business location analytics and network analysis. A tool suite which is good for this purpose would be ESRI's Business Analyst Online, and they also happen to provide a lot of the data. I'm going to speak specifically about this very interesting set called Tapestry. So the overall approach is three steps. We're going to look at a sample metropolitan area. We're going to do a coarse evaluation to figure out where in that metropolitan area might we want to locate such an airfield, and we do use this through either direct measurements of data or maybe proxies, we'll create the data layer maps, and then pick a general target area. And then, finally, using fine tune analysis, we'll look at the benefits of specific spots on the ground, specific places, and determine which is the best. So, to start off, the sample market I was looking for: a urban area, with a single airport, that had lots of good data about the demographics. I selected the Philadelphia region for this purpose. So, in the Philadelphia area, one of the first things we can evaluate is who travels by air? ESRI and the online system has a data set for exactly this. Who has traveled more than three times in the last 12 months? And it's divided by zip code. So, here you can see in the green spaces, households by zip code that have traveled three times or more in the last year. Philadelphia airport is at the airplane icon in the center, so you can see north and west of the city is a large density of travelers and then to the far northeast up near the Trenton area, you can see another center. We're going to focus on this area north and west of Philadelphia Airport. To do this, I'm going to use the Tapestry data set. This is a really interesting dataset that looks at demographics, population, wealth, income, types of jobs, types of mobility, residences, and, in particular, this group called the affluent estates on the left. This is the wealthiest group, and the premise is that these folks probably do the most travel and would be most interested in having this kind of service available to them. So, looking again at that map of Philadelphia with Philadelphia spotted in the center. Again, north and west of the city, in red, in that circle, you see zip codes in red that have the highest density of the affluent estates residents. So that is an initial indicator. Second, I also looked at US census data, the NAIC code for finance and industry or insurance industry, and you can see in that same region, just a sample, but you can see how dense that same area is for these kind of businesses. So, this area north and west of Philadelphia airport looks like a good place to look more closely. So, as we hone in, I picked one spot in the center of that region. And now, it's a question of where to put that first initial look. I'm looking for, in particular, short driving times, ten to fifteen, ten minutes or so, and, in particular, I'm looking at who lives in this region? What kind of residents? The blue and the yellow colored regions are the highly mobile people in the Uptown Individuals and GenXurban from the tapestry data set. They would probably be most interested in having this kind of air mobility right in their neighborhood. But more interesting is the green and the orange segments in the surrounding areas. These are the folks who have, say ten to twenty minute drive times to such a location. And this is the population we're very interested in. So, MIT did a study on which industries have the highest propensity for air travel compared to trains, compared to automobile. And, you can see the industries here that use the air transportation the most. So, now that we have identified these industries, we can use US Census Data, the North American Industry Classification System to actually identify on maps where these folks and businesses live. So, wholesale trade, finance and insurance, and professional services, we'll focus on those three. In the first case, wholesale trade, you can see in three different maps whether the number of businesses, the number of employees, or sales by ZIP code, you can see this concentration around that blue dot that we selected for this study of where to site a new airfield. This looks like a nice concentration right exactly where we placed our marker. In the next industry, finance and insurance, again we see the same pattern. Number of businesses and employees. This again looks like a good segment. Finally, we verify it. A third segment, professional services. This looks like a good pattern. So, we're happy with where that dot is located. We're going to now look more in detail. So, three sites were selected for detailed analysis. These are three areas that are available for development. They're all in that same general area, but which one is the best? So Riverside, King of Prussia, Norristown. We're looking again; these are all three far from the Philadelphia airport. But we're going to look at these 20 minute drive times. If we go back to the tapestry data, there's a different look at the same population, and it's called the urbanization groups. And these are the concentrations that we're looking for. Where is the densest groupings for the same US populations? We already identified the affluent estates. So, this is one group, but they may not be the only group we're looking for. There's also people who are upwardly mobile, who are going to want to travel, who are rising in their careers, these folks too would want to be located near this kind of air facility. So we're going to look at these population groups in the tapestry. So for a specific analysis, we're looking at 10, 20 and 30 minute drive times. From either the Philadelphia airport or these three possible airfield sites. And as you can see in the 20 minute drive time, both the riverside and the King of Prussia look like they have the best collection from these population groups. The 30 minute drive time, you have over 100,000 households that are possible users of this air facility. You'll also notice that Philadelphia Airport increases as well, but my belief is that those people actually live in a different side, perhaps down in the Delaware and the New Jersey region. So I think these three sites are still very good. So then, the final analysis, we see the 20 minute drive time, and of all the different demographic groups, it seems like the majority align best with the King of Prussia site as having the largest numbers at the shortest driving times. So, I think the King of Prussia site is going to be our choice. So, in conclusion. Using the Geographic intelligence analytic methods seems to be a very good way to analyze this particular problem. We used a sense of place, meaning what's the travel propensity and the household incomes and the types of travelers. Seems to be adequately covered. The coarse site selection yielded our general location of where we wanted to site the airfield, and then the fine analysis, we actually could figure out exactly where we want the locations and what is the best site. Thank you.

Read:

  • Ryerson, et. al., Why Where Matters, p. 274.
    • Questions Companies May Answer with Geospatial Information and Technology

Note: Readings can be found in the Canvas on the Lesson 1 Readings page. This reading applies to geospatial analysis and your Term Project. Throughout the course, you're asked to examine a geospatial/location problem, translate this into an analytic question, and design a workflow to offer solutions to the problem.

As you watch the video and read the selections, consider the following questions:

  1. Video: What surprised you about the Capstone video?
  2. Video: What did you take away from the presentation?
  3. Video: Can you outline the process in as few key steps as possible?
  4. Lesson: Regarding Ryerson's list on p. 274, "Questions Companies May Answer ..."
    1. Why does Ryerson employ the terms "geoeconomy" and "geo-advantage" in his writings?
    2. Which questions have you encountered in your own work?
    3. Which questions are similar (despite different industries or knowledge domains)? What like/similar data and methodologies are used to answer these questions?

Deliverable:

Upon completion of the readings, post 2 comments to the Lesson 1.1 Discussion Forum in Canvas,

Step 1: Read the threads already posted.

Step 2: Pick from the above questions and answer 1 based upon the video and your reading of the material. Please remember to respond to 2 of your classmates' postings as the discussion thread evolves.

Due Tuesday 11:59 pm (Eastern Time)

Please refer to the Calendar in Canvas for specific time frames and due dates.

Note:

You needn't answer every question explicitly, but do consider these broad themes in your responses.

Also Note: It takes a week or two for us to get a rhythm established in our discussions. I'll say this now and remind everyone later: I'm more concerned that everyone participates in some way in the discussion than I am that everyone answer exactly the same question (in which case, we might end up with 10 very similar answers.) Let your conversations evolve naturally as you read and respond to others' posts.

We don't have to agree with another's posting, but we do have to respect each other in the process.