PrintLesson 7 Introduction-Project Quality Management
Lesson 7 Overview
Effective quality management has the potential to make a project shine. Ask an end user if the product was delivered on time, on budget, or included all of the products within its scope, and the best answer you can probably hope for is "yes." Ask the same end user about the quality of the product, and a happy customer is given the opportunity to extol the merits of your exemplary work. Quality Management is a PMI Project Knowledge Area. Quality cannot be ignored and should be embraced in project management. We will look at methods and metrics to make quality part of the planning and implementation processes of a project.
Learning Objectives
By the end of this lesson, you should be able to:
- understand the meaning of quality in the context of GIS projects
- understand the differences between quality planning, quality assurance, and quality control, and describe where each fits into the project life cycle
- appreciate the specific quality parameters associated with typical GIS projects and deliverables
- describe the history, techniques, and tools of quality control and management and cite organizations that development and promote quality standards
- understand the key processes and steps involved in quality management in GIS projects
- describe aspects of GIS projects that require special attention to quality
See the checklist page for readings, quiz, and assignment work in this Lesson.
Questions?
If you have any questions or would like to brainstorm ideas, please contact the instructor by phone or email. Also, feel free to communicate with your fellow students via the Discussion Forum or email.